Welcome to Support Center

Have a question with Flash Gallery Maker? You can find the correct answer from this support center

Welcome to Flash Gallery Maker Online Support Center. Flash Gallery Maker is an outstanding flash slide show maker that can create SWF slideshows, make flash albums, and build flash gallery.

You can get general guides on how to use Flash Gallery Maker from the Help document built in the program. On the main window of Flash Gallery Maker, click on the menu “Help > Help”, or just simply press the F1 button on the keyboard.

If you have any problem concerned about Order, please browse the following answers.

1. How can I get the program and license key after ordering?

A: A: Once you successfully place an order for Flash Gallery Maker, you are supposed to receive a confirmation email with the license key for registering the program. If you don’t receive any email from our company, please check spam folder to determine whether the confirmation email is handled as spam email. If you don’t get the confirmation email, you are able to contact us via [email protected]

You can download the Flash Gallery Maker program from our website to experience before purchasing.

If you order a hard copy of the program (backup CD), you can install Flash Gallery Maker from the CD. Since the backup CD may take about 10 days to deliver, you can download it from our website if you cannot wait to use the program.

2. I have not received any thing yet since I ordered the program hours ago. Why?

A: You can download the Flash Gallery Maker program from our website.

If you place the order with SWREG or RegNow e-commerce platform, it may take several minutes to several hours to have the confirmation email with the license key delivered to your inbox.

If you place the order with PayPal, it may take one day or longer time to have the confirmation email delivered. Please be patient.

Another possibility is the automatic conformation email was blocked as spam. In this case, please go to our License Key Auto Retrieval Service to get the license, or contact us with your order information to request the license key.

3. How can I look up my order status?

A:We partner with Digital River and PayPal to provide safe and secure online purchase for our customers.

We do not process your credit card information or store your order details. We only keep a record of your name, email address, the program you buy, and the license key to the program.

You can look up your order status at any time from the e-commerce service provider you use.

You can look up your order status at any time from the e-commerce service provider you use.

PayPal: http://www.papal.com

SWREG: https://gbp.swreg.org/order-query.html

Regnow: https://www.regnow.com/cs/orderStatus

4. Can you amend my order record since my email address has changed?

A: If you change your email and need a copy of your license sent to the new address, please contact us.

5. Can I get a refund if I am not satisfied?

A: Flash Gallery Maker has a trial version for download directly from our site. Use these 'try-before-you-buy' version to ensure that they are compatible with your computer systems and satisfy all of your requirements before purchasing the full version.

All sales are final. Once the registration details and download instructions have been issued, they cannot be cancelled. Exceptions to the refund policy are handled on a case-by-case basis and only granted when emergency or extenuating circumstances exist within the first 30 days of purchase.

6. Is it safe to order online?

A: The online ordering is 100% secure! All data exchanged during the payment process is SSL-secured. Our servers support SSL Version 3 and 168-bit Triple DES encryption, and the RSA module and SSL sessions feature 1024-bit encryption. We leave nothing to chance when it comes to security.

7. How to update Flash Gallery Maker to the latest version? Is it free?

A: All updates are free. You can update your Flash Gallery Maker whenever there is new version available. To check if you are running the latest version of Flash Gallery Maker, click the Help menu, and the click Check for New Versions. You should close Flash Gallery Maker during updating. It's suggested that you install the new version to the same directory as the old version, or you have to register the program after upgrade installation using the same license key as the old one.

You should close Flash Gallery Maker during updating. It's suggested that you install the new version to the same directory as the old version, or you have to register the program after upgrade installation using the same license key as the old one.