Welcome to Support Center

Have a question with Flash Gallery Maker? You can find the correct answer from this support center

Welcome to Flash Gallery Maker Online Support Center. Flash Gallery Maker is an outstanding flash slide show maker that can create SWF slideshows, make flash albums, and build flash gallery.

You can get general guides on how to use Flash Gallery Maker from the Help document built in the program. On the main window of Flash Gallery Maker, click on the menu “Help > Help”, or just simply press the F1 button on the keyboard.

If you encounter any installation and upgrade problems, please refer to the follow answers. If your problem is not listed below, please feel free to contact us.

Installation & Upgrade

1. Is there a Mac version of the Flash Gallery Maker?

A: No. Currently there is no Mac version of Flash Gallery Maker.

2. Is Flash Gallery Maker compatible with Vista?

A: Yes. Flash Gallery Maker is compatible with Vista. However, please note that the program will not run in 64-bit operating systems, not 64-bit Vista nor 64-bit XP.

3. How to download the full version of Flash Gallery Maker?

A:In the matter of fact, the trial version and full version is the same program file. Once you register the trial version with the license key, you get the full version. Then you will make your photo gallery/slideshow at your length.

4.Cannot install Flash Gallery Maker. Why?

A: First of all, please check if your computer system allows you to install Flash Gallery Maker. The program currently does not run in Mac computers, and it's not compatible with 64-bit Vista or 64-bit XP systems.

Second, check if the setup of Flash Gallery Maker was mistakenly blocked by your anti-virus software. Turn off the anti-virus program during the installation process to have a try.

The last possible is that the setup file was broken during the downloading, you may download it once again from our website.

5. How to update Flash Gallery Maker to the latest version? Is it free?

A: All updates are free. You can update your Flash Gallery Maker whenever there is new version available.

To check if you are running the latest version of Flash Gallery Maker, click the Help menu, and then click Check for New Versions.

6.Do I have to update the program every time there is a new version?

A: We constantly make major or minor updates to Flash Gallery Maker with improvements based on the feedback from our users like you. If you feel the current version you are using is OK, you can ignore the updates and continue to go with it. Downloading setup program of large file size could be time-consuming, anyway.

7. What is a Flash Gallery Maker project?

A: When you start to make slideshows with Flash Gallery Maker, you create a Flash Slideshow project.

The project files include one file with .fss file extension and another with the extension of .info. These two files does not store the photos nor music you used for the slideshow, but the name and location of these photos and music, what effects you applied to the slideshow, and which flash template you choose, etc.

If you do not save a copy of the flash slideshow as a project file, you will not be able to edit once again if you close the project.

And, if you move the photos or music after creating the slideshow project, the program will not be able to load the photos nor music again.

8. How to save and restore a Flash Slideshow project?

A: To save a flash slideshow project, click the menu File, and then click Save. Or you can press the keyboard shortcut Ctrl + S to save the project.

To restore a flash slideshow project, click the menu File, and then click Open Flash Slide Show Project. Or you can use the keyboard shortcut Ctrl + O to open a project.